Adult Mental Health Services & Programs

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Crisis Support / Help Line Support

Here 24/7 Waterloo Region     Telephone 1-844-437-3247

Distress and Crisis Ontario (ONTX)

  • On-Line Chat  * 2 PM to 2 AM daily, EST
  • Text Chat        Text “SUPPORT” to 258258 (Standard Text Messaging rates may apply)

Canada Suicide Prevention Service (Talk Suicide Canada)

  • Phone Talk   * 24/7 Help, 365 Days    Telephone 1-833-456-4566
  • Text Chat        Text 45645                           * 4 PM – Midnight, EST

Torchlight Distress Line    Telephone 1-888-821-3760

Boots on the Ground Peer Support for First Responders

  • Telephone 1-833-677-2668
  • Text 741741 for crisis support and suicide intervention  * 2 PM to 2 AM daily *

Professional Counselling Services

Porchlight Counselling & Addiction Services    Telephone 519-621-5090  (Fee-for-Service, Subsidy Available)

KW Counselling Services    Telephone 519-884-0000  (Fee for Service, Sliding Scale Rates)

Carizon    Telephone 519-743-6333

*** The above counselling agencies offer Walk-In Services.  Call for more information ***

Qualia Counselling Services    Telephone 226-887-6377   (Fee for Service)

Waterloo CBT Clinic    Telephone 226-686-0848    (Fee for Service)

Mind Beacon – Therapist Guided CBT (Virtual Therapy)    (Fee for Service)

Find A Local Therapist

Psychology Today

Find a Social Worker

Self-Directed Mental Health Support  (No Cost)

Bounce Back Ontario      Telephone 1-866-345-0224

Togetherall (Formerly Big White Wall)

Mindshift CBT

Self-Help Community Programs  (No cost)

CMHA Self-Help & Peer Support * Calendar of programs are outlined monthly

Specific Population Support



Addiction Support