Adult Mental Health Services & Programs

Crisis Support / Help Line Support

Here 24/7 Waterloo Region     Telephone 1-844-437-3247

Distress and Crisis Ontario (ONTX)

• On-Line Chat  * 2 PM to 2 AM daily, EST
• Text Chat        Text “SUPPORT” to 258258 (Standard Text Messaging rates may apply)

Canada Suicide Prevention Service (Talk Suicide Canada)

• Phone Talk   * 24/7 Help, 365 Days    Telephone 1-833-456-4566
• Text Chat        Text 45645                           * 4 PM – Midnight, EST

Torchlight Distress Line    Telephone 1-888-821-3760

Boots on the Ground Peer Support for First Responders

• Telephone 1-833-677-2668
• Text 741741 for crisis support and suicide intervention  * 2 PM to 2 AM daily *

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Professional Counselling Services

Porchlight Counselling & Addiction Services    Telephone 519-621-5090  (Fee-for-Service, Subsidy Available)

KW Counselling Services    Telephone 519-884-0000  (Fee for Service, Sliding Scale Rates)

Carizon    Telephone 519-743-6333

*** The above counselling agencies offer Walk-In Services.  Call for more information ***

Qualia Counselling Services    Telephone 226-887-6377   (Fee for Service)

Waterloo CBT Clinic    Telephone 226-686-0848    (Fee for Service)

Mind Beacon – Therapist Guided CBT (Virtual Therapy)    (Fee for Service)

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Find A Local Therapist

Psychology Today

Find a Social Worker

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Self-Directed Mental Health Support  (No Cost)

Bounce Back Ontario      Telephone 1-866-345-0224

Togetherall (Formerly Big White Wall)

Mindshift CBT

• Anxiety App
• Group Therapy 

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Self-Help Community Programs  (No cost)

CMHA Self-Help & Peer Support * Calendar of programs are outlined monthly

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Specific Population Support

Indigenous

• Healing of the Seven Generations       Telephone 519-570-9118
• Qualia Counselling Services       Telephone 1-226-887-6377    *Funded Counselling for Status Registered First Nations Indigenous Peoples
• Talk4Healing Helpline – for Indigenous Women      Telephone   1-855-554-HEAL  * 24/7 Help, Support, Resources
• Hope for Wellness Helpline    Telephone 1-855-242-3310  * 24/7 Help

LGBTQ2+

• Trans Lifeline Hotline     Telephone 1-877-330-6366
•  KW Counselling – OK2BME    Telephone 519-884-0000
• Transformation Counselling    Telephone 519-954-4900   (Fee for Service)
• Spectrum: Waterloo Region’s Rainbow Community Space  Telephone 226-779-9695  (Community Support)

Addiction Support

• Rapid Access Addiction Medicine Clinic (RAAM)      Telephone  1-844-722-2977
• Community Withdrawal Support Services    Telephone  1-844-722-2977   (No Cost)
• Residential Withdrawal Support Service       Telephone  519-749-4318  (Self-Referral)
• House of Friendship     Telephone 519-742-8327
• Porchlight Counselling & Addiction Services     Telephone 519-621-5090